Santa’s Village: Holiday Magic

Vision Pro App Support

Welcome to the support page for Santa’s Village, a magical holiday-themed interactive diorama created for Apple Vision Pro. If you’re experiencing issues or have questions about your experience, you’re in the right place.

About Santa’s Village

Santa’s Village is a cozy, whimsical micro-world brought to life with animation, spatial sound, snowfall, and playful characters. Explore a charming North Pole scene filled with:

  • A festive snow globe village

  • A steam train circling the snowy landscape

  • Silly, animated elves

  • A mischievous Yeti racing down the mountain

  • Santa himself flying through the night sky

  • Gentle snowfall, glowing lights, and magical moments

Get Help

If you need help with Santa’s Village, please email support at hello@visuellstudios.com. We typically respond within 24–48 hours.

  • When contacting us, please include:

  • Your device model (Apple Vision Pro)

  • Your visionOS version

  • App version (visible in Settings → Apps → Santa’s Village)

  • A short description of the issue

  • Screenshots or screen recording if possible